What are the benefits of Adjutas?
Adjutas does not have an extensive set of features but we understand the IT and network teams better and have provided all the features that makes sense to them.
Everything in Adjutas is made easy & simple yet robust and powerful.
The followings are important benefits of using Adjutas:
1) Track user tickets & Incidents to closure - Never miss a customer request. Monitor incoming requests, assign requests to agents and track requests to closure.
2) Multi-channel support - Support users wherever they are. Now you can support users/customers through phone, email, web.
3) Incident Management - Document and monitor all incidents and the root cause analysis and corrective measures.
4) Asset Management - Track and monitor all your assets both hardware and software.
5) Vendor Management - Manage all your vendor & along with the details of the assets acquired.
6) Maintenance Management - Track, monitor & record the maintenance of all your assets.
7) Reports - Easily prepare MIS reports & track & monitor the overall IT systems.